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Care Tips

Although your new Pet Friendly Rug is both stain and fade-resistant, it is still important to properly clean and care for it. Below are the most common pet stains and issues we see, as well as instructions for how to tend to them.

Note: These area rugs are designed to be easy to clean. It is important that you immediately tend to every soil, spill or stain, to keep your Pet Friendly Rug looking and smelling its best. If any spill or stain is not tended to immediately, stain or scent can permanently set. 

 

PET ACCIDENTS:

Urine and Vomit (light) – Many small urine and vomit spots can be cared for at home and won’t require professional assistance. We recommend using a 50/50 mixture of cold water and white vinegar. Using the mixture, blot – don’t scrub – the area with a clean, white terry towel. Then, if possible, use a wet/dry vacuum to vacuum over the area. This can help with spot removal as well as aide in the drying of the rug. Lastly, place a fan over the treated area to help speed up the drying process.

Urine and Vomit (heavy) – Should your pet have a heavier, or extreme accident, professional cleaning is always recommended. Having your rug fully wet-washed, at a professional rug cleaning facility, is the proper, and only, way to completely remove all urine and vomit stains, as well as odors. Avoid in-home steam cleaners as this method will usually make the odor worse, and will not take care of the staining issue. A professional wet-wash means your rug will be fully submerged in water, and shampooed, allowing for the breakup of all the urine and vomit deposits. Most importantly, once broken up, all these deposits will then be washed away and completely removed from your rug. Having your rug cleaned at a professional wash facility will freshen and revitalize it, making it look, and smell, like the day you first bought it.

Feces –  For dry, hard pet droppings, a simple pick up, then clean up with a towel or terry cloth, is all that’s needed. After the droppings have been picked up, if a small trace of them is left behind, use an over-the-counter spotter and gently agitate the deposit until it is fully gone. Spray the spotter onto the targeted area, and blot – don’t scrub – the area with a clean, white terry towel until the spot is gone.

For heavier deposits, professional rug washing is recommended to properly clean and wash away all stains and/or odors.

 

NORMAL SPILLS OR STAINS:

Immediately locate the spot and use an over-the-counter spot remover. Spray the spotter directly onto the affected area, and gently blot – don’t scrub – the stain with a clean, white terry towel until the spot is gone. Then, if possible, use a wet/dry vacuum to vacuum over the area. This can help with spot removal as well as aide in the drying of the rug. Lastly, place a fan over the treated area to help speed up the drying process.

Should you have any additional questions or concerns, please feel free to contact us. We take pride in our customer service and are always happy to help!